People Point

HR & Pensions Shared Service

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  1. Important information for the attention of employees of the Irish Prison Service (civilians)

The National Shared Services Office (NSSO) wish to advise that due to an upgrade of the payroll database on which your payroll is processed, the Corepay system and the Core Portal will be unavailable from 5.00pm on Friday 7 May to 2pm Monday 17 May.

Customer Relations and Support Services

National Shared Services Office

10th May 2021


The NSSO is aware that some customers are experiencing delays with the processing of allowance claims through the Core Portal e.g. Public Holiday Workshare, Sunday Allowance. The NSSO has investigated the matter and a solution has been applied. All outstanding allowance claims for affected customers, approved on the Core Portal, will be processed and paid on 7 May 2021 for weekly paid employees and 13 May 2021 for fortnightly paid employees.

The NSSO apologises for this occurrence, which was due to a technical processing issue and for the inconvenience this may have caused to our customers.

Customer Relations and Support Services,
National Shared Services Office

26 April 2021

2. Why Core Portal Users are re-directed to this page.

If you have been rerouted to this page while trying to use a link to the Core Portal, that was previously saved by you/or your organisation, this is because the link you are using is no longer valid due to a recent upgrade.

To view your  payslip or input expenses or overtime/allowance claims please select the appropriate option at the top of this page and then the relevant department or retiree group from the list provided.

2) Fraud Alert

What help do you need?

Contact us at PSSC