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HR & Pensions Shared Service

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About PSS


Payroll Shared Service (PSS) is part of the National Shared Services Office (NSSO)*; a transaction-based Shared Services provider.

Previously existing payroll processes and practices from 18 payroll centres were consolidated and integrated into one payroll shared service operation by the PSS. It began operating payroll services in December 2013, on a phased basis, with the project being completed in November 2017.

PSS is based in 3 locations (Galway, Killarney and Tullamore) and is staffed and managed by civil servants. It provides services; including payroll, pension and expense processing and reporting, payment advice distribution, payment delivery, a customer contact centre, quality and service management for over 127,000 payees across a range of Public Service Bodies.

*For more information on the NSSO please visit our website Here.