Once your claim has been approved by your approver, your claim will be on the next payment run and will usually be in your account within 3-5 working days from then.
If you cannot see your approver, you will need to contact your local HR and they will arrange for you to be assigned to your correct approver.
To change your bank account details you will need to access your profile which is located on the down arrow beside your name on the Coreportal, which you will find by going to the PSSC website and clicking on ‘submit/ approve my expenses’ and choosing your organisation. Click on the “My Profile” option and this will bring you into your banking details where expenses are paid into. Click on the magnifying glass to the right of the account type Expense and this will open the section where you can enter the new details.
We would recommend not closing the old account however until a payment is made into the new one.