Important information for An Garda Síochána Retirees and Civil and Public Servant Retirees (Pension A) in relation to accessing your payslip
The National Shared Services Office (NSSO) wish to advise that due to an upgrade of the payroll database on which your pension is processed, Core Portal will be unavailable from 5.00pm on Friday 5 March to 10.00am Monday 15 March (9 days). During this period accessing of your payslips will not be possible.
Civil and Public Service Retirees
Due to this upgrade, the payroll will be processed in advance but please be advised that you will continue to be paid as normal even though your payslips in respect of 4th and 15th of March will be available to view in advance of the 5th of March.
An Garda Síochána Retirees
This payroll will be processed in advance of the planned downtime, you will be able to access your payslip on your pay date of 1st March. However, the core portal will be unavailable to you during the period of the 5th of March to 15th of March.
Staff on the Helpdesk will not have access to the Core Portal during the above period, however, you can continue to email your queries/requests to: PSSCPensions@pssc.gov.ie and they will respond after the 15th March when the system is available again.
The above information is not relevant to customers that access their payslips through the link below
Information for Retirees